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HOW TO SHOP ONLINE WITH ABSACRAFT


WELCOME TO ABSACRAFT!

We are delighted you have discovered our little treasure trove of crafty goodies and welcome you to our store. You dont need a username and password to shop online with us. However we strongly recommend asking for a username and password when you complete the checkout on your first order as there are some really handy features in the members section of our website, including the ability to SAVE orders, set up WISHLISTS, Access your previous orders and SHOPPING history.
If you would like your own username and password for your future orders, just tick the REQUEST PERSONAL LOG IN box when you checkout after shopping with us the first time. We will email you a username and unique password which will enable you to build Wishlists, Save orders, Access your prevoius order history and more! To shop online at ABSACRAFT, click on the SHOP button at the top of our home page.
IMPORTANT If you have a username and password for our site Log in BEFORE you start adding items to your cart. Make sure you save your order regularily and if you log out and come back to the site later, Simply log back in, click on SAVED ORDERS on the left and your cart will show what you have put in it so far, anything else you add, will automatically go into your shopping cart. Logging in and saving will ensure you never lose the the record of your order.

FINDING OUR PRODUCTS



First you will need to browse for the items you would like to order. You will find our products under the PRODUCT button at the top of every page, or in the search bar at the top right of the page. Kaisercraft collections and all our other crafty goodies are listed alphabetically in a menu on the lefthand side of our pages. you, simply click on the Category to see all the products in that category.
Adding Items to Your Shopping Cart If you want to order an item click on the green, Add to Cart button and click on the drop down arrow that appears on the left of the product you have selected to select the quantity required. Once you have added the item to your shopping cart, all items added will be displayed on screen. To view your Shopping Cart Simply click on the VIEW CART button at the top right of your page at any time. If you wish to continue shopping click on the PRODUCT menu on the left to find the category you require for your next item

CREDIT CARD SECURITY

We take website security very seriously. You can be assured that your card details are not only fully secure, but are protected by encryption. This site uses SSL encryption to protect the confidentiality of the information you submit. We do not keep credit card details once your transaction has been processed. You are most welcome to call us in person and we can manually process your credit card payment over the phone for you. Alternatively, if you don't have a credit card, you are welcome to email your shopping cart to us and we can arrange for an EFT payment, directly to our bank account.

CHECKING OUT

To check out just select your freight option and then click on the Check Out link at the bottom right of your page. After clicking this link all the items you have ordered will be displayed. To add another item when at the checkout area simply click on the Continue Shopping button. To increase the quantity of any particular item ordered at check out you can change the number of that item and then click on the Update Trolley button to update the trolley value. To remove an item from your shopping trolley click on the Remove button that appears in the same row as the item in your shopping trolley. When you're ready to place an order for everything in your trolley, click on the Checkout button. You will then be taken to the first page of the order form. This first page offers you the opportunity to log in wth your username and password if you have one or Checkout as a guest. If this is your first time, select Guest check out by clicking on the Continue button. The next screen will ask you for your shipping address, email address and phone number ( in case we need to contact you) , and your credit card details. There is also an ADDITIONAL INSTRUCTIONS field here where you can give us instructions on where to leave your parcel in the event you are not at home. The next step asks whether you would like your own personal web access for future shopping. Next step is to click on ORDER SUMMARY to confirm the order and then click PLACE YOUR ORDER. You will then receive an email form us confirming we have received your order. If you do not receive this email, please revisit the Checkout process.